Learner Experience Design
Much more than traditional Instructional Design, Mark designs the full learner experience, from building the ‘Why this matters, and why it matters now” narrative, through designing the new skill-set, tool-set and mind-set training, to enabling the organisation to prevent and managing learner resistance. With over 20 years of learner design and delivery experience, Mark has delivered some of the most highly regarded corporate training experiences for learners across many functions and industries.
The Learner Experience Design service is a bespoke service tailored to the complex needs of the organisations capability development project.
What’s included
Workshops & Coaching:
In-person or virtual sessions based on learning psychology, change management best practice, award winning facilitation techniques and modern instructional design models and methods.Bespoke Learning Materials:
We develop a bespoke learner and leader materials that aligns with your unique institutional capability development priorities and market opportunities.Train-the-Trainer:
Developing the internal capability to deliver high quality training.Continuous Learning Ecosystems:
Helping the organisation to build continuous learning ecosystems that embed and reinforce the new behaviours, skill-set, mind-set and tool-set.Metrics and KPI’s:
Helping organisations to design and report on learning and outcome metrics that matter to organisational success.
Key outcomes
Optimised Behaviour Uptake:
Memorable, meaningful and measurable behavioural change.Enhanced Business Outcomes
More efficient and effective use of people and their capabilities to meet business goals.Unlocked Discretionary Effort
People and teams more willing and likely to go beyond the minimum necessary required from job roles. People who care about results.Elevated Team Capability:
Empower your professionals with the skills and tools they need to operate at peak performance, ensuring long-term success.Operational Efficiency:
Streamlined processes and integrated systems that make your operations more agile and responsive.
Is Learner Experience Design for you?
If you already have plans and budget for capability uplift, and need to ensure success of the initiative, let’s start talking.